Legal & Policies
Grievance Officer
In accordance with applicable laws and platform requirements, users may contact our Grievance Officer regarding complaints, concerns, privacy issues, account-related matters, content disputes, fraud reports, or policy violations.
Grievance Officer Details
Name: Grievance Officer
Organization: Sri Marriages
Email: gkgt60@gmail.com
Phone: (+91) 83330 23330
Website: https://srimarriages.com
Complaint Resolution
Users may submit complaints related to:
• Privacy and personal data concerns
• Fake or fraudulent profiles
• Harassment or abusive behavior
• Content violations
• Account suspension issues
• Refund and payment disputes
• Any violation of platform policies
Response Timeline
• Complaint acknowledgment: Within 48 hours of receipt.
• Resolution or update: Within 15 days from the date of complaint submission, subject to the complexity of the matter.
Contact Method
Users should include the following details while submitting a grievance:
• Full Name
• Registered Mobile Number
• Registered Email Address
• User ID (if available)
• Description of the complaint
• Relevant screenshots or supporting documents (if any)
Sri Marriages will make reasonable efforts to investigate and resolve all legitimate complaints in a fair and timely manner.
