Legal & Policies
Sri Marriages – Consent & Data Deletion Policy
Sri Marriages respects the privacy and data rights of its users. This policy explains how user consent is obtained, how personal data is handled, and how users may request account and data deletion.
1. User Consent
By creating an account, using the application, or submitting personal information, users expressly consent to the collection, processing, storage, and use of their information in accordance with our Privacy Policy, Terms & Conditions, and applicable laws.
Users may withdraw consent at any time by requesting account deletion, subject to legal and operational requirements.
2. Information We Collect
To provide matrimonial services, we may collect:
• Name and profile information
• Mobile number and email address
• Date of birth, gender, marital status
• Community, education, occupation, and family details
• Profile photographs
• Device and usage information
• Communication and support records
3. Account Deletion
Users may permanently delete their account by submitting a deletion request to our support team.
Upon successful verification, the user's profile will be removed from public visibility and account access will be terminated.
4. Data Deletion Requests
Users may request deletion of their personal data by contacting our support team and providing:
• Registered mobile number
• Registered email address
• User ID (if available)
• Deletion request details
We will process valid deletion requests within a reasonable period, subject to verification requirements.
5. What Happens After Deletion
Following account deletion:
• The user profile will no longer be visible on the platform.
• Access to account services will be revoked.
• Personal information will be removed or anonymized where reasonably possible.
• Certain records may be retained as required by law, security, fraud prevention, dispute resolution, payment processing, or regulatory compliance obligations.
6. Data Retention Exceptions
We may retain limited information when necessary for:
• Legal compliance
• Court orders or government requests
• Fraud prevention and security investigations
• Payment transaction records
• Enforcement of Terms & Conditions
• Resolution of disputes and complaints
Such retained information will only be kept for the period required by applicable laws or legitimate business purposes.
7. User Data Rights
• Users have the right to request account deletion.
• Users have the right to request deletion of associated personal data.
• Account deletion requests will not require unnecessary steps.
• Data collected will only be used for legitimate matrimonial service purposes.
• User information will not be sold to third parties without consent, except where required by law.
8. Contact for Account or Data Deletion
For account deletion or personal data deletion requests, contact:
Email: gkgt60@gmail.com
Phone: (+91) 83330 23330
Please include your registered mobile number and email address to help us verify and process your request.
Disclaimer
Certain information may continue to exist in system backups, archives, or legal records for a limited period where deletion is not immediately feasible or legally permitted. Such data will remain protected and will not be used for unrelated purposes.